Why civil servants should wear uniform
One reason why the civil service is so inefficient and not customer-centric is because officials occupy offices that they are not qualified for. This is especially true for high level officials such as permanent secretaries, directors etc. Most of these officers are political appointees. A political appointee does not have to be a card-carrying member of any political party; all they have to do is to consistently wear the colours of the ruling party. I don’t know if that practice continues even after the change of government from the Botswana Democratic Party (BDP) to the Umbrella for Democratic Change (UDC). Under the BDP rule, even President Ian Khama kept a watch on peoples’ wardrobes! I find it hard to believe that his wardrobe monitoring only applied to politicians, and not to civil servants and the general public. You see, the practice of civil servants identifying with the ruling party in dress code has a demoralizing effect on the real hardworking lot who believe in ...